Critical Facility Shift Technician

About the role

The Critical Facility Shift Technician ensures safe, reliable, and efficient operation of mission-critical infrastructure in a data centre. Working on a 24/7 shift schedule, the role involves energy isolation, switchgear activity, and routine facility rounds while adhering to safety and operational procedures.

Key responsibilities

• Conduct scheduled and unscheduled facility rounds, inspecting electrical, mechanical, HVAC, fire/life safety and security systems.
• Monitor Building Management System (BMS), Electrical Power Monitoring System (EPMS) and other automation platforms, responding to alarms per SOPs.
• Execute energy isolation procedures, including Lockout/Tagout (LOTO), and perform switchgear operations such as breaker racking and transfer switching.
• Maintain accurate logs of alarms, isolations, work orders and shift activities.
• Respond to alarms and abnormal conditions, perform initial diagnostics and support incident response and root‑cause analysis.
• Ensure compliance with safety, environmental and regulatory standards and verify contractor RAMS before work.

Required profile

• Willingness to work nights, weekends and holidays on a rotating 24/7 shift.
• Strong attention to safety and procedural compliance.
• Ability to work effectively within a team and communicate with vendors and contractors.

Required skills

• Lockout/Tagout (LOTO) procedures
• Switchgear operation and breaker handling
• Building Management System (BMS) monitoring
• Electrical Power Monitoring System (EPMS) monitoring
• Preventive maintenance and routine inspections
• Incident response and troubleshooting