Front Store Supervisor
Shoppers Drug Mart
Description du poste
About the role
We are looking for a Front Store Supervisor to lead the daily operations of a locally owned Shoppers Drug Mart store. You will ensure excellent customer service, oversee cash handling, merchandising and loss‑prevention while supporting a team of cashiers and merchandisers.
Key responsibilities
- Manage customer service functions, including cash handling, cashier supervision and merchandising.
- Train and guide cashiers and merchandisers, ensuring compliance with store policies and operating procedures.
- Implement loss‑prevention standards, manage daily cash office inventory and cashier tracking.
- Address customer inquiries, resolve refunds or exchanges, and promote the CSI Survey.
- Maintain clean, organized shelves, proper product rotation and set up/tear down of displays as directed.
- Uphold health and safety, housekeeping, and store image standards; perform clerical and banking duties as needed.
Required profile
- Strong planning, judgement and decision‑making abilities.
- Independent thinker with problem‑solving skills focused on customer satisfaction.
- Organised, efficient time‑management and computer literacy.
- Knowledge of health, beauty and convenience products.
Required skills
- Cash handling procedures.
- PC Optimum loyalty program processes.
What we offer
- Competitive hourly wage ($18.00‑$20.10 CAD).
- Purchase discount program and flexible schedules.
- Access to online learning through the Shoppers Academy.
- Opportunity to work for a local associate‑owner within a national brand.
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Shoppers Drug Mart
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