Vulnerability Remediation Associate

About the role

As part of Scotiabank's Cyber Security Operations (CSOps), the Enterprise Vulnerability Management (EVM) Program identifies, prioritizes, tracks and reports vulnerability exposure across the bank's technology environment. The Vulnerability Remediation Associate supports the day-to-day execution of EVM remediation activities, working under the direction of senior EVM remediation staff.

Key responsibilities

• Review assigned vulnerability findings, validate asset and ownership information, and communicate with remediation owners
• Track remediation plans and target dates, follow up on outstanding actions, and keep tickets and status information accurate
• Support Zero Tolerance and other prioritized workflows: coordinate acknowledgements and remediation updates, support rescan or retest validation, document evidence and escalate unresolved issues
• Support operational reporting, data-quality follow-up, dashboard and ticket reconciliation, and EVM workflows in Jira and ServiceNow

Required profile

• Experience or foundational knowledge in vulnerability management, cybersecurity operations, technology risk, infrastructure, application security or a related discipline
• Ability to review findings from infrastructure scanning, web application security and penetration testing and document remediation status
• Strong written communication and attention to detail
• B2+ level of English, as the role involves close collaboration with the Canadian headquarters
• Certifications and post-secondary education in cybersecurity, IT, computer science or a related field are assets

Required skills

• Ticket and case management in Jira and ServiceNow
• Working knowledge of CVEs, CVSS, risk scoring, asset criticality and compensating controls
• Microsoft 365 tools (Excel, Outlook, Teams, Word, SharePoint)
• Familiarity with Tenable, ServiceNow USEM, Power BI or similar tools is an asset

What we offer

• Growth opportunities
• A diverse, dynamic and multicultural environment
• Benefits for financial and emotional well-being
• Competitive wages