Training Support Specialist

About the role

UE System is looking for a Training Support Specialist to join its North American Training team. You will be the primary point of contact for customers, ensuring a smooth experience from course registration through certification.

Key responsibilities

• Respond to customer inquiries and route complex issues to the Training Manager.
• Process and manage course registrations, confirming status and communicating updates.
• Generate and distribute invoices for training orders.
• Maintain accurate customer records and support invoicing processes.
• Identify patterns in feedback and suggest improvements to training operations.

Required profile

• Enjoys a fast‑paced environment and balances customer interaction with detail‑oriented tasks.
• Demonstrates ownership, clear communication, and timely follow‑up.
• Works well with internal teams to ensure alignment and consistency.

Required skills

What we offer

• Flexible workday structure supporting work‑life balance.
• Collaborative team culture focused on customer‑first decisions.
• Opportunity to grow with a company expanding its ultrasound solutions worldwide.