Temporary Receptionist – Medical Office (July‑August)

About the role

We are looking for an experienced Receptionist to support a fast‑paced, specialized medical office in south‑central Edmonton. The position runs from July 27 to the end of August, with the possibility of extension, and offers the chance to work in a dynamic environment handling sensitive client interactions.

Key responsibilities

• Answer high‑volume phone lines, managing sensitive calls with empathy and professionalism.
• Greet and direct walk‑in visitors, including members of the public.
• Process, sort, and file documentation related to complex case files.
• Assist with form processing, records management, and internal correspondence.
• Adapt to established filing systems and internal procedures.
• Provide additional administrative support to the team as needed.

Required profile

• Seasoned receptionist with experience handling difficult or emotional calls.
• Calm, composed, and confident when interacting with all people.
• Highly organized with excellent attention to detail.
• Comfortable working in a medical environment dealing with complex subject matter.
• Quick learner, proactive in seeking help, and respectful of leadership preferences.
• Able to follow established protocols and processes.

Required skills