Team Leader

About the role

The Team Leader supports the Store Manager and Assistant Store Manager in daily retail operations, ensuring smooth store performance and excellent customer experiences.

Key responsibilities

• Lead, supervise and coach store associates, providing guidance and support.
• Oversee merchandising, shelf stocking, and handling of daily shipments.
• Maintain visual merchandising standards and store cleanliness.
• Deliver high‑quality customer service and resolve complaints promptly.
• Manage manager‑on‑duty duties including breaks, time‑keeping and attendance.
• Perform cash handling, store opening and closing procedures.
• Participate in inventory counts, employee training and performance management.
• Assist with hiring, scheduling and other operational tasks.

Required profile

• Minimum 1 year retail experience.
• 1–2 years in a supervisory role.
• Open availability for day, evening and weekend shifts.
• Strong leadership, communication and multitasking abilities.
• Ambition to grow within the company.

Required skills

What we offer

• Competitive compensation and benefits package.
• Company‑matched pension plan.
• Tailor‑made training and integration program.
• Career growth opportunities.