Spa Practitioner

About the role

The Wickaninnish Inn, a family-owned Relais & Châteaux property on the West Coast of Vancouver Island, is hiring a Spa Practitioner. You will join the Spa Team and learn and grow in a property recognized by Forbes, Michelin Key, AAA Four Diamond and Travel & Leisure's World's Best Hotels.

Key responsibilities

• Provide efficient, personalized guest service that meets and exceeds Relais & Châteaux, AAA 4 & 5 Diamond and Forbes standards.
• Greet guests warmly and consult with each of them individually.
• Perform massage and spa treatments, from relaxation massages to body treatments.
• Promote the Spa's products and educate guests on home-care recommendations.
• Maintain spotless, tidy and fully stocked spa and treatment areas.

Required profile

• Minimum 1,000 hours of combined training in massage therapy modalities.
• Availability to work evenings and weekends, and flexibility to adjust the schedule for business needs.
• Willingness to commit to the position for an agreed period.
• A strong passion for the health and wellness industry.

Required skills

• Exemplary customer service and interpersonal and communication skills.
• Strong organization, attention to detail, multitasking and creative problem-solving.

What we offer

• Pay is a combination of treatment fees and retail sales commissions (25% -35%, depending on experience and training); a typical practitioner working four days a week earns about $34 - $49 per hour, plus gratuities.
• Employment benefits.