Senior Program Manager

About the role

LGI Healthcare Solutions, a software company serving healthcare organizations since over 40 years, is looking for a Senior Program Manager in Montreal. The role governs and delivers complex, strategic client-facing application and technology programs, coordinating multidisciplinary teams and acting as the main point of contact for clients and key stakeholders.

Key responsibilities

• Lead programs from planning through deployment and stabilization, set governance structures, performance indicators and reporting, and keep programs aligned with client priorities and contractual commitments.
• Plan and monitor schedules, resources, revenue, billing, effort budgets and costs, and monitor financial performance and variances.
• Anticipate risks, dependencies and issues, develop mitigation plans, and manage changes while balancing value, scope, cost, capacity and timelines.
• Provide influential leadership to teams and stakeholders without direct authority, and act as a subject-matter expert in program governance.
• Build trusted relationships with clients, partners and stakeholders, communicate progress and risks, and manage expectations.
• Contribute to improving program management standards and use data, digital tools and approved AI capabilities to support analysis and decision-making.

Required profile

• Bachelor's degree in business administration, information systems, computer science, engineering, project management or a related field.
• PMP certification or recognized project/program management training is a strong asset.
• Minimum of 10 years of relevant experience in technology project or program management.
• Experience managing complex programs with multiple projects, teams and stakeholders, and leading large-scale technology deployments.
• Experience in multidisciplinary environments and in healthcare, government, institutional or regulated sectors is a strong asset.
• Bilingualism in French and English, with written and verbal communication in both languages.

Required skills

• Strong understanding of IT environments, including applications, integrations, data and infrastructure.
• Knowledge of management, collaboration, planning and visualization tools such as Microsoft Project, Power BI, Dynamics 365, SharePoint, Smartsheet or Confluence is an asset.
• AI proficiency: regular use of AI in business processes and promotion of its responsible use.

What we offer

• Group insurance from day one, a group RRSP with employer contributions, 24/7 telemedicine and an employee and family assistance program.
• At least 3 weeks of vacation per year.
• Dedicated training time, a skills development platform and access to advanced tools.