Senior Associate, Transformation

About the role

Mercer's Career Consulting Team is looking for a Senior Associate, Transformation. This hybrid role can be based in Toronto, Vancouver, Calgary, Ottawa or Montreal. You will help organizations transform the way they work and how their people experience work, joining a team of 25,000 colleagues globally, with 1,000+ focused on transformation.

Key responsibilities

• Manage project delivery for change management workstreams on large-scale transformation and M&A engagements, keeping plans, timelines, budgets, resourcing and trackers on track
• Maintain issue, risk and decision logs, escalate blockers and drive timely resolution across change, communication and integration activities
• Coordinate logistics and facilitation for workshops, governance and working sessions (agendas, materials, minutes, follow-up)
• Support change execution by coordinating impact assessments, stakeholder maps, communications and training schedules, and tracking adoption metrics and feedback
• Prepare, review and maintain client-facing materials such as status reports, heat maps, integration checklists, slide decks and comms, and manage review and compliance cycles
• Coordinate cross-functional subject matter experts (HR, legal, comp/benefits, IT) and delegate to analysts and associates
• Contribute to proposals and bids by drafting SOWs, project plans, resourcing and pricing inputs and pitch materials
• Serve as primary or secondary client contact, managing expectations and ensuring delivery within scope and budget

Required profile

• 5 to 10 years of relevant work experience
• Bachelor's degree in HR, psychology, commerce, business or journalism (preferred)
• Fluency in English; French is a nice-to-have
• Consulting, business and/or HR experience preferred

Required skills

• Project management, meeting facilitation and presentation design, using data to tell a story
• Strong quantitative and qualitative analytical skills
• Excellent interpersonal, verbal and written communication skills
• Superior organization, attention to detail and ability to work under tight deadlines

What we offer

• Base salary of $81,000 to $135,000, depending on experience, skills, location, certifications and education
• Health and welfare benefits, tuition assistance, retirement programs and employee assistance programs
• Performance-based incentives may be available
• Professional development, a vibrant and inclusive culture and hybrid work, with at least three days per week in the office