Sales Support Specialist (6-Month Contract)

About the role

ABB is looking for a Sales Support Specialist for a 6-month contract in Milton, Ontario, supporting the Electrification, Installation Products division of ABB Canada. The role provides daily support to sales representatives and managers and to external customers by handling a high volume of emails, and works closely with the Marketing and Customer Service teams on order-related issues. The work model is hybrid, with two days per week in the office, and the contract may be extended.

Key responsibilities

• Suggest products and competitor equivalents to external sales, distributors and contractors/users.
• Provide Level 1 technical support.
• Prepare quotations and assist with pricing according to established pricing guidelines.
• Share customer and market information with the Sales and Marketing teams.
• Work with Customer Service to resolve order issues.
• Support and assist colleagues within the team and perform other required tasks.

Required profile

• Degree in Business Administration or equivalent.
• 2 years of experience in a similar environment.
• Familiarity with low- and medium-voltage electrification products is an asset.
• Experience in a B2B company is an asset.

Required skills

• Strong communication and leadership skills, English spoken and written.
• Ability to manage multiple projects simultaneously with strong attention to detail.
• Strong sales and customer orientation.
• Ability to follow established procedures and methodologies while suggesting improvements.

What we offer

• Expected annual salary of $73,300 to $83,000 depending on qualifications and experience.
• Hybrid work with two office days per week.
• Possibility of contract extension.