Project Support Office Senior Associate

About the role

PwC is hiring a Project Support Office Senior Associate in Toronto to provide project management, coordination and operational support to Assurance partners and engagement teams across Canada. As a central point of coordination, the role drives successful audit execution by monitoring engagement progress, milestones, public deliverables, risks, dependencies and financial performance.

Key responsibilities

• Coordinate engagement setup, compliance, risk management, onboarding, user access and administrative activities across systems, platforms and collaboration tools.
• Maintain engagement trackers, dashboards and reports on project status, compliance, deliverables, milestones, risks, dependencies and action items.
• Coordinate governance activities, leadership reviews, meetings, client requests, approvals, documentation and stakeholder communications.
• Monitor engagement budgets, forecasts, actual costs, profitability, resource utilization and budget variances, and support billing schedules and provisions.
• Create and maintain engagement data in CRM and firm systems, and support staffing, access, compliance, financial and operational requests.
• Support new client onboarding by setting up engagement infrastructure, processes, reporting frameworks and collaboration tools.
• Develop executive reporting and dashboards on fee analysis, budget tracking and performance.
• Lead project coordination and process improvement, facilitate debriefs and maintain lessons learned and action registers.

Required profile

• Preferred: post-secondary education to college diploma level in business, administration or a related field; a university degree and PMP certification are assets.
• Minimum of three years in administration, project coordination, engagement support or a similar professional services role, or at least one year as practice staff in Audit or Core Assurance.
• Strong project management experience in audit, assurance, professional services or financial services, with knowledge of the audit lifecycle and engagement management.
• Experience supporting engagement economics: budgeting, forecasting, financial reporting, resource planning, performance monitoring and executive dashboards.
• Hybrid work of at least three days per week in the office, with occasional irregular hours during peak periods.

Required skills

• Advanced proficiency in Microsoft 365, Power BI, Alteryx, Adobe, DocuSign, project management tools and reporting technologies.
• Working knowledge of professional services systems and the ability to quickly learn new platforms, digital tools and AI solutions.
• Understanding of regulatory, compliance, proposal and public reporting requirements, corporate structures and internal service delivery processes.

The salary range is $52,200 - $87,000, with possible variable incentive pay for eligible employees.