Program Advisor (Student Recruitment) - Fully Remote

About the role

Global University Systems (GUS) is hiring a Program Advisor (Student Recruitment) to promote its medical school programme portfolio to prospective students by phone, email and online meetings. The advisor manages the student pipeline from initial enquiry and application through enrolment and tuition payment, supporting domestic and international students. The role is fully remote, within the Sales & Business Development department, and involves minimal day-to-day supervision.

Key responsibilities

• Respond proactively to a high volume of prospective students by phone, SMS, video call, email and chat, often making 100+ dials per day
• Learn the course offerings through structured training and independent research
• Provide tailored consultations and guide students through the full application journey, including offer conversion and enrolment
• Highlight clinical and residency options and advise international students on visa, immigration and compliance requirements where applicable
• Maintain strong relationships with applicants and deliver excellent customer service
• Keep CRM systems accurate and up to date, and identify new business opportunities
• Contribute to improving recruitment processes and student conversion strategies

Required profile

• At least 1 year of exposure to the higher education industry
• 2+ years of full-time sales experience in complex sales cycles with multiple touch points
• 2+ years of track record meeting revenue targets and performance quotas
• Preferred: prior experience in medical education or e-learning, and a Bachelor's or Honours degree in Marketing, Commerce, Technology or Science

Required skills

• Ability to record productivity, report and maintain sales CRM systems, spreadsheets and data
• Near-perfect verbal and written communication and fast learning ability
• Problem-solving attitude and attention to detail