Order Desk Clerk
Wilson's Business Solutions · Dryden
Job description
About the role
Wilson's Business Solutions is seeking an Order Desk Clerk to join our Dryden team. The role focuses on handling customer inquiries and ensuring accurate processing of refunds and credits. You will work in a business environment with tight deadlines and a strong emphasis on client satisfaction.
Key responsibilities
- Answer customer inquiries via phone, email, or chat and provide clear information about orders, shipping status, and product details.
- Arrange refunds and issue credit adjustments in line with company policies.
- Maintain attention to detail while meeting tight deadlines and ensuring accurate record‑keeping.
Required profile
- Punctual, reliable, and able to work consistently during day shifts.
- Excellent written communication with a strong client‑focused attitude.
- Organized, capable of handling multiple tasks and meeting tight deadlines.
- Team player who can collaborate effectively within a business setting.
What we offer
- Health care plan.
- Group insurance benefits.
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Wilson's Business Solutions
Dryden
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