Operations Coordinator – Office & Systems Support

About the role

The Operations Coordinator ensures the smooth running of Canopy’s Vancouver office while enabling staff to use organization-wide systems and tools effectively. This self‑directed, systems‑savvy professional handles facilities, procurement, asset management, and user support across platforms such as Salesforce and Dropbox.

Key responsibilities

• Manage day‑to‑day office operations, including supplies, printing, physical asset inventory, mail, shipping, waste, recycling and health‑and‑safety procedures.
• Coordinate facilities needs, emergency preparedness, and basic compliance requirements.
• Serve as the primary point of contact for user enablement, providing guidance, documentation and hands‑on support for tools such as Salesforce, Dropbox and the internal knowledge base.
• Maintain the online materials library and booking system, and support data cleanup and conversion projects.
• Assist with meeting, webinar and event logistics, including international conference support.
• Support procurement activities and vendor relationships.
• Contribute to the implementation of Canopy’s sustainability audit.

Required profile

• Self‑directed problem solver comfortable working in ambiguous or unfamiliar situations.
• Quick learner of new platforms and tools.
• Service‑oriented mindset with strong collaboration (“Yes, AND…”) and boundary awareness.

Required skills

• Experience with Salesforce.
• Proficiency in Dropbox.
• Familiarity with knowledge‑base platforms.
• Basic inventory tracking and asset management tools.