Operations & Admin Coordinator

About the role

Lucky Iron Life is seeking an Operations & Admin Coordinator to serve as the operational backbone of a fast‑growing social enterprise. You will manage logistics, support accounting processes, and keep administrative systems running smoothly as the company scales.

Key responsibilities

• Coordinate inbound and outbound shipments, including documentation and customs paperwork.
• Maintain inventory records, track production and purchase orders, and flag delays.
• Support order fulfillment, returns, and insurance claims with the warehouse.
• Process accounts payable – invoice review, coding, and entry into Xero.
• Assist with accounts receivable tracking, expense report reconciliation, and monthly closing tasks.
• Prepare sales invoices, basic reports, and summaries for inventory, expenses, and sales.
• Update internal process documentation and assist with board meeting preparation.
• Maintain organized digital filing systems and act as the go‑to resource for internal administrative needs, including direct support to the CEO & COO.

Required profile

• 2‑4 years of experience in operations, logistics, or administrative coordination.
• Excellent written and verbal communication with strong active‑listening skills.
• Detail‑oriented, highly organized, and able to solve problems quickly.
• Proven ability to multitask and prioritize in a fast‑paced environment.

Required skills

• Xero accounting software
• Microsoft Excel or Google Sheets