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Logistics & Operations Specialist

Knix · Toronto

New
🇬🇧 English
ERP OMS WMS

Job description

About the role

As a Logistics & Operations Specialist at Knix, you will be a core anchor in supply chain execution, ensuring inventory moves smoothly from production to customers. Reporting to the Senior Manager, Logistics & Operations, you will manage inbound, outbound and internal logistics to support business growth and customer experience.

Key responsibilities

  • Manage inbound freight and compliance across sea, air and road, including cross‑border shipments, customs documentation, HTS classification and duty‑drawback programs.
  • Serve as the primary point of contact for 3PLs and distribution‑center teams, resolving daily fulfillment issues across eCommerce, retail, wholesale and internal channels while monitoring delivery SLAs.
  • Maintain and troubleshoot system integrations across ERP, OMS and WMS platforms to ensure inventory accuracy.
  • Build and maintain performance dashboards covering freight spend, cost per order and lead times.
  • Partner with planning, merchandising and other cross‑functional teams to align logistics activities with business objectives.

Required profile

  • Resilient and adaptable, able to prioritize competing urgent tasks in a fast‑paced environment.
  • Curious and proactive problem‑solver who seeks automation opportunities.
  • Clear communicator who can translate complex logistics concepts for internal and external partners.
  • Self‑directed full‑cycle logistics thinker comfortable tracking overseas containers and troubleshooting high‑priority orders.

Required skills

  • Experience with ERP systems.
  • Experience with Order Management Systems (OMS).
  • Experience with Warehouse Management Systems (WMS).
  • Ability to create and maintain data dashboards.
  • Knowledge of customs documentation and HTS classification.

Questions fréquentes

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Published 23 hours ago

Expires 1 month from now

10 views · 0 interested

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Knix

Toronto