Inuktitut Phone Interpreter (Remote, Canada)

About the role

LanguageLine Solutions is hiring a bilingual Inuktitut-English phone interpreter to work remotely from a home office in Canada. The interpreter handles calls on demand and conveys the meaning of conversations between Inuktitut and English speakers, covering sectors such as healthcare, government, insurance, finance, utilities, travel and hospitality, law enforcement, courts and 911. Sessions may be simple or complex and technical or non-technical. The position is paid $1.25-$1.40 per minute and is an independent contractor role, so it is not eligible for employee benefits.

Key responsibilities

• Respond to interpreting sessions promptly and interpret in a friendly, professional manner.
• Render correct concepts and meanings according to established interpretation protocol, without omissions or additions.
• Speak clearly in both languages with proper pronunciation, enunciation and polite expressions.
• Stay calm and professional even when a speaker is incoherent or upset, especially in emergency calls.
• Follow client instructions and avoid interacting with the Limited English-speaking Person without the client's permission.
• Understand protocol and terminology for medical, insurance, finance and law industries.
• Handle emotionally or stressful calls, sometimes for long periods or under high call volume.

Required profile

• Fluency in Inuktitut and English, with cultural awareness and ability to handle regional and accent differences.
• Excellent listening, retention and note-taking skills.
• Ability to stay neutral and objective, including on sensitive topics such as end-of-life conversations, pregnancy termination, vaccinations and matters concerning sexual orientation and gender expression.
• High school diploma or equivalent; education or work experience in language-related fields preferred.
• Legally authorized to work in Canada; applicants for US employment need work authorization that does not require visa sponsorship.
• Currently employed by a client of LanguageLine or an affiliated business may not be eligible.

Required skills

• Ability to read and write the requested languages (highly preferred).
• Adaptability to company technology enhancements.
• Physical requirements: keyboard and mouse operation, typing, lifting up to 26 lbs, and a quiet, distraction-free workspace.

What we offer

• Advancement opportunities within the organization.
• Interpreter support and an inclusive, diverse work environment.
• Employee referral program.