Inside Sales Representative

About the role

Yardstick Technologies is seeking an Inside Sales Representative to support its growing IT outsourcing business in Western Canada. The role focuses on generating qualified appointments for the outside sales team by contacting prospective customers, understanding their IT support needs, and setting up first‑time meetings.

Key responsibilities

• Make daily outbound calls (target 300 dials) to prospects from a provided list.
• Identify customer requirements and schedule First Time Appointments for the outside sales team.
• Achieve weekly KPIs for appointments and lead generation.
• Answer questions, handle objections, and gather relevant data for future strategies.
• Maintain accurate call logs and update the customer database.
• Build rapport with prospects and nurture relationships.

Required profile

• Self‑motivated, detail‑oriented and comfortable making cold calls.
• Strong communication and listening skills with a friendly, helpful demeanor.
• Ability to manage multiple priorities and meet performance targets.
• At least one year of inside sales or related experience is an asset.

Required skills

• Experience with outbound telephone prospecting.
• Basic understanding of IT services and solutions (preferred).

What we offer

• Competitive salary.
• Health, dental and vision benefits.
• Retirement savings plan with up to 3 % company matching.
• Three weeks paid vacation plus statutory holidays.
• Certification reimbursement and paid parking.