Hotel Contract Specialist

About the role

EventConnect connects event organizers, hotels and cities, offering tools for communication, marketing, reporting and more. Its head office is in downtown London, Ontario, and it welcomes applicants from London and the surrounding area. As a Hotel Contract Specialist, you are the first point of contact for the company's hotels, helping negotiate the best hotels and rates for events and training hotels on the platform so that both hotels and athletes or families benefit. This posting is for future opportunities only; there is no current vacancy.

Key responsibilities

• Negotiate, plan, coordinate and execute hotel room block agreements
• Negotiate concessions to meet minimum targets per room night on revenue, points and comp rooms
• Communicate directly by phone and email with NSOs, CVBs, hotel sales representatives, vacation rental representatives and contracting companies
• Train and support contracting companies on the software and contracting process, including go-live calls and event validation
• Analyze and propose event strategies such as projections, room consumption, blocking percentages and reservations per travel team
• Provide analytics for post-event analysis reports and renewal strategies, and maintain partner relationships
• Draft and review contracts, load contract data into the EventConnect software and train hotels on its use
• Maintain adequate inventory and uphold contract terms such as room types, rates and walk policies
• Follow documented processes with internal departments, attend scheduled meetings and take part in the rotating on-call schedule

Required profile

• University or college graduate
• Minimum of 2 years of hotel or hospitality experience
• Knowledge of the hotel industry, brand standards, vacation rentals and condos
• Ability to calculate revenue minimums and understand revenue targets
• Team player who accepts new challenges and is friendly, professional and confident on the phone and by email

Required skills

• Negotiation skills
• Contract negotiation and drafting
• Problem-solving and collaboration
• Ability to multitask in a fast-paced environment

What we offer

• Competitive salary and benefits
• Casual but energetic work environment
• Performance-driven culture and growth opportunities
• IT equipment provided