Guest Services - Part-Time

About the role

S&R Seniors Living, part of the S&R Group of Companies, is looking for a part-time Guest Services person in Sarnia. The organization cares deeply for its residents and wants people who believe in the positive impact of supporting residents and their families. The role covers reception, administrative support and assisting residents and management.

Key responsibilities

• Reception and office duties, including distributing mail and relaying messages
• Carry out administrative tasks
• Prioritize appointments and proactively resolve conflicts as they arise
• Create and maintain an effective workflow and communications, handling a variety of tasks and projects at once
• Respond to phone and email inquiries, giving general information and referring them to the right source
• Assist residents, the Executive Director and the Management Team as required
• Other duties and responsibilities as assigned

Required profile

• Post-secondary education with a diploma in Office Administration
• Experience in an office or retirement home setting preferred
• Excellent interpersonal, communication and organizational skills
• Ability to manage time-sensitive tasks and work under pressure in a busy, fast-paced environment
• Proactive approach and able to work with minimal supervision

Required skills

• Extensive computer literacy, including Microsoft Word, Excel and Outlook
• Yardi software
• Marketing skills are an asset