Guest Experience & Operations Coordinator

About the role

Carey is seeking a Guest Experience & Operations Coordinator to be the first point of contact for guests, residents, and students on its UBC campus. This entry‑level position blends front‑desk hospitality with cross‑departmental operational support, offering a clear pathway for growth across finance, IT, marketing, and institutional administration.

Key responsibilities

• Welcome guests, residents, and students, ensuring a smooth front‑desk experience.
• Support day‑to‑day operations for Carey Seminary, Carey Residences, and Carey Lodge.
• Assist with special projects in finance (bookkeeping, reconciliations), IT & systems (network support), or marketing & communications.
• Maintain accurate records, manage reservations, and coordinate with internal teams.
• Help develop and refine operational processes and guest‑service standards.

Required profile

• Early‑career professional who thrives in a guest‑facing environment.
• Comfortable handling ambiguity and building systems from the ground up.
• Strong interpersonal skills and a commitment to service excellence.
• Interest in learning across hospitality, finance, IT, and marketing functions.

Required skills

What we offer

• Hands‑on experience across multiple business units.
• Mentorship from experienced managers.
• Opportunities for specialization and career advancement.
• Work in a vibrant, mission‑driven community on the UBC campus.