Food Service Supervisor – Restaurant Operations

About the role

The Food Service Supervisor will lead daily operations in a busy restaurant environment, ensuring that food preparation, portioning, and service meet quality and safety standards. This role involves coordinating staff schedules, training team members, and handling customer concerns while maintaining efficient workflow.

Key responsibilities

• Establish work schedules and methods to meet service demands.
• Supervise and coordinate activities of 5‑10 staff members who prepare, portion, and assemble food trays.
• Train staff on job duties, sanitation, and safety procedures.
• Estimate ingredient and supply needs, maintain stock records, and manage waste.
• Ensure food quality and service meet control standards and address customer complaints.

Required profile

• Secondary school graduation certificate.
• 1–2 years of experience in a restaurant or food‑service environment.
• Ability to work in a noisy, hot, and fast‑paced setting, including standing for extended periods and physical tasks such as bending and lifting.
• Strong client focus, excellent oral communication, and flexibility to work various shifts including early mornings, evenings, nights, weekends, and overtime.

Required skills

• Knowledge of sanitation and safety procedures in food preparation.
• Ability to estimate ingredient quantities and manage inventory.