Dispatcher Assistant

About the role

UniUni is seeking a Dispatcher Assistant to support its fast‑growing last‑mile logistics network across Canada. You will work closely with drivers, warehouse staff and customers to ensure parcels are delivered on time and efficiently.

Key responsibilities

• Plan and coordinate truck routes and schedules.
• Assign loads to drivers based on availability, location and deadlines.
• Monitor driver progress and provide real‑time updates to customers and internal teams.
• Communicate with drivers, customers and warehouse personnel to resolve issues.
• Track and report transportation metrics such as on‑time performance.
• Ensure compliance with transportation regulations and company policies.
• Maintain accurate dispatch records, including trip logs and driver hours.
• Collaborate with fleet maintenance to minimize vehicle downtime.
• Provide exceptional customer service and handle inquiries or complaints.

Required profile

• Previous experience in dispatching, logistics or a related field (preferred).
• Strong organizational and time‑management abilities.
• Ability to multitask and work under pressure in a fast‑paced environment.
• Excellent communication and problem‑solving skills.
• Knowledge of transportation regulations and best practices.

Required skills

• Microsoft Excel
• Microsoft Word
• Microsoft Outlook

What we offer

• Dental, vision and medical insurance.
• RRSP matching.
• Paid holidays, vacation and sick leave.
• Management training program.
• Competitive salary of 40,000 CAD per year.