Director, People Strategy and HR Portfolio (Project) Management

About the role

The People Strategy & Transformation (PST) team at PointClickCare covers HR strategy, organizational design and portfolio management. This is a net-new function: the Director will build and run the HR Portfolio Management Office (HR PMO) alongside the VP, co-designing its strategy, governance, capacity methodology and dashboard reporting. The role works across all four HR solution groups without direct reports or formal authority, earning influence through the credibility of the mechanics it builds.

Key responsibilities

• Design and run the HR PMO's core mechanics: capacity management methodology (including the heat map model and oversubscription thresholds), the Portfolio Council governance cadence, and the integrated HR initiative dashboard.
• Serve as strategic thought partner to the VP, co-designing the HR SLT prioritization process, the OKR and scorecard measurement architecture, and the HR Strategy on a Page.
• Own capacity management and project plan oversight across the HR initiative portfolio, tracking progress against business outcomes and surfacing cross-COE capacity conflicts early.
• Convene HR initiative stakeholders and Internal Communications on a recurring cadence to sequence rollouts and avoid conflicting messages, maintaining a shared go-to-market calendar.
• Represent HR in enterprise planning and governance forums, acting as the operational liaison to the Strategic Delivery Office and presenting the initiative portfolio and capacity picture to the Corporate Strategy Group.

Required profile

• 10-15 years of experience in program/portfolio management, management consulting or a PMO leadership capacity, including designing portfolio governance, capacity management or OKR measurement systems.
• Track record as a strategic thought partner to a senior leader, shaping their thinking beyond execution.
• Demonstrated experience in matrixed, cross-functional environments without formal authority over the teams being coordinated.

Required skills

• Strong data and dashboard fluency, including architecting dashboards and capacity heat maps.
• OKR and scorecard measurement design.