Director of Venues (Full Time)

About the role

Fairmont Hotel Macdonald in Edmonton is looking for a Director of Venues to lead its restaurant team and raise guest satisfaction. Reporting to the Director, Food & Beverage, the role combines creative menu and event ideas with strong leadership, quality assurance and financial oversight.

Key responsibilities

• Work with the Restaurant Executive Chef on operations, promotions, menus and special events that drive revenue and guest experience.
• Introduce new ideas and activations to keep the dining atmosphere competitive and exciting.
• Lead recruitment, training and mentorship of staff, and conduct performance evaluations with constructive feedback.
• Empower colleagues to resolve guest concerns quickly, in line with Leading Quality Assurance (LQA) standards.
• Position the restaurant as a top dining choice in Edmonton and Canada.
• Oversee financial performance against budget for labour, productivity, revenue and expenses, and take part in budgeting and forecasting.

Required profile

• At least 3 years of experience in a senior management role in a luxury restaurant or hotel.
• Proven track record of driving revenue and hitting financial targets.
• Bachelor's degree in hospitality management, business or a related field preferred.
• Legal to serve alcohol in Alberta (18+) and holds ProServe certification; eligible to work in Canada.

Required skills

• Understanding of LQA standards and strong leadership and communication skills.
• Proficiency with Microsoft Office, Avero, Open Table, Opera and Silverware.
• Problem-solving, decision-making and conflict resolution; knowledge of the local culinary scene.

What we offer

• Salary range of $59,000 - $88,500 CAD gross annually.
• Medical, vision and dental benefits, plus mental health coverage up to $5,000 per year for full-time permanent employees.
• Defined contribution pension plan with employer matching up to 5% of annual earnings.
• Employee travel program with room and F&B discounts worldwide, wellness platform, learning programs and career development.