Customer Solutions Coordinator

About the role

Great Little Box Company is expanding its Corrugated department in Edmonton and seeks an enthusiastic Customer Solutions Coordinator. You will play a key part in delivering exceptional service, supporting account managers, and helping build a growing division.

Key responsibilities

• Identify customer needs proactively and support account managers to exceed expectations.
• Problem‑solve, listen, and respond creatively to new challenges and upcoming projects.
• Assist the team by pinpointing questions, implementing training actions, and improving processes.
• Collaborate across divisions to present innovative ideas for change.

Required profile

• Experience in the packaging or print industry is an asset.
• Strong strategic problem‑solving ability for daily and long‑term goals.
• Team‑oriented mindset with excellent interpersonal skills.
• Detail‑oriented with a passion for organization.

Required skills

What we offer

• Competitive salary range of $48,000‑$65,000 CAD per year.
• Employee recognition programs, profit sharing, and performance incentives.
• Inclusive, supportive culture that values diversity and teamwork.