Customer Service Representative (Part‑time) – Leamington

About the role

As a Customer Experience Associate at Scotiabank, you will be the welcoming face of the Leamington branch. This part‑time position focuses on delivering personalized service, helping customers meet their financial goals, and promoting digital banking solutions.

Key responsibilities

• Build strong, lasting relationships with customers and provide exceptional service throughout their banking journey.
• Process day‑to‑day transactions accurately and efficiently.
• Identify simple sales opportunities and contribute to branch targets.
• Introduce clients to mobile and online banking applications and support self‑service options.
• Listen actively to uncover customer needs and offer appropriate solutions.

Required profile

• Proven customer‑service experience through work or community involvement.
• Flexible availability to work a 15‑hour weekly schedule.
• Comfortable engaging in basic sales situations.
• Team‑oriented attitude with a desire to learn and succeed.

Required skills

• Strong technical aptitude for promoting digital and self‑service banking.
• Ability to explain complex concepts in simple terms.
• Basic proficiency with mobile banking applications.

What we offer

• Opportunity to join a forward‑thinking, inclusive organization.
• Clear career path with diverse professional‑development options.
• Internal training to enhance banking and digital skills.
• Competitive compensation and benefits package.