This job is no longer available
This job expired on 07/08/2026. It no longer accepts applications.
Customer Experience Associate (Part‑Time, 22.5 hrs/week)
Banque Scotia · Lloydminster
Job description
About the role
As a Customer Experience Associate you are the face and heart of the branch, helping customers achieve their financial goals while delivering exceptional service.
Key responsibilities
- Build strong customer relationships and deliver excellent service.
- Process day‑to‑day transactions and nurture long‑standing relationships.
- Identify simple sales opportunities and contribute to branch targets.
- Promote and demonstrate mobile and digital banking applications.
- Listen proactively to uncover customer needs and explain complex concepts simply.
Required profile
- Proven customer service experience through work or community involvement.
- Professional, friendly, and efficient attitude.
- Flexible schedule and comfort with simple sales situations.
- Strong technical aptitude for digital and self‑service banking tools.
- Eagerness to learn, determination to succeed, and ability to thrive in a target‑based, team‑oriented environment.
Required skills
- Mobile banking applications
- Digital banking platforms
What we offer
- Collaborative, innovative team environment.
- Career development and internal training.
- Competitive compensation and benefits package.
- Opportunity to make a difference in the community.
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Banque Scotia
Lloydminster