Commercial Lines (Property) Coordinator

About the role

We are seeking a permanent, full‑time Commercial Lines Coordinator (Property) to join our Southern Alberta branch in Calgary. Reporting to the Commercial Lines Manager, you will support underwriters and help grow a profitable portfolio of insurance business.

Key responsibilities

• Distribute mail and handle renewal business and abeyance files.
• Process cancellations, endorsements, renewals and new business submissions.
• Answer broker inquiries and provide timely assistance.
• Maintain department filing, obtain background reports, and set up new files.
• Conduct basic underwriting on policy changes and perform other duties as required.

Required profile

• Strong attention to detail, speed and accuracy.
• Excellent computer literacy and keyboarding abilities.
• Effective communication with a focus on customer service.
• Organizational and time‑management skills.
• Team‑oriented attitude with initiative and willingness to learn.
• Ability to adapt to a changing environment.
• Post‑secondary education or progress toward CIP/FCIP designation (asset).
• Previous insurance experience (asset).

Required skills

• Guidewire (insurance software) experience (asset).

What we offer

• Competitive base salary with annual bonus eligibility.
• Healthy work‑life balance, including a day off every four weeks.
• Matching contributions to a Registered Pension Plan.
• Personal insurance reimbursement.
• Social events and annual staff appreciation celebrations.
• Opportunities for professional development within a stable, culturally strong insurer.