Business Analyst – Transportation eCommerce Operations

About the role

We are seeking a motivated Business Analyst to join our Transportation eCommerce Operations team. The role will support courier partnership management, process improvement, and data‑driven decision making across our ecommerce last‑mile network.

Key responsibilities

• Lead data migration projects, moving data from SQL Server to enterprise data warehouses such as IHUB.
• Design and implement data integration pipelines across SQL Server, Oracle, Snowflake and other data sources.
• Ensure data quality, governance and consistency across platforms.
• Develop and maintain interactive dashboards and reports using Power BI, ThoughtSpot and Tableau.
• Apply Agile project management to drive analysis, design, testing and rollout of strategic initiatives.
• Collaborate with internal and external stakeholders, acting as a liaison and change agent to improve courier capacity, service levels and cost efficiency.
• Support the Courier Center of Excellence and contribute to process‑improvement initiatives.

Required profile

• Self‑directed Business Analyst with strong analytical mindset.
• Experience delivering data migration and integration projects.
• Proven ability to work in Agile environments and manage multiple stakeholders.
• Interest in transportation, logistics and ecommerce operations.

Required skills

• SQL Server
• Oracle
• Snowflake
• Power BI
• ThoughtSpot
• Tableau
• Agile project management methodology