Brand Designer

About the role

Help Scout’s Brand Creative team is looking for a Brand Designer to craft visual experiences that represent the company across all customer‑facing touchpoints. Working remotely, you will collaborate with the Principal Brand Designer and cross‑functional partners to produce polished, on‑brand assets that reach hundreds of thousands of users each month.

Key responsibilities

• Design scroll‑stopping ads, social graphics and landing pages that expand brand awareness.
• Contribute to larger brand initiatives such as editorial hubs, sub‑brands and podcast visuals.
• Partner with Product Marketing to make product content visually compelling across channels.
• Balance quick‑turn assets with longer‑term projects, breaking work into manageable chunks.
• Gradually take ownership of the brand system as your expertise grows.

Required profile

• Strong visual design sensibility with attention to composition, typography and detail.
• Curious, consultative attitude that embraces feedback from teammates and partners.
• Desire to hone craft and grow within a fast‑moving, AI‑native environment.

Required skills

• Proficiency in Figma for UI and graphic design.
• Experience collaborating with tools such as Slack, Linear and GitHub.

What we offer

• Fully remote work environment with a global team.
• Opportunities to influence a widely used brand and develop a comprehensive brand system.
• Access to AI tools that boost productivity.