Branch Manager - Personal & Commercial Banking, Greater Toronto Region

About the role

RBC is hiring a Branch Manager for its Personal & Commercial Banking platform in the Greater Toronto Region. The manager leads a team inside and outside the branch, acts as an RBC Ambassador in the community, and builds relationships with partners while encouraging digital enablement and multichannel usage.

Key responsibilities

• Inspire and lead retailing excellence to deliver a memorable client experience
• Drive results and support new client acquisitions through multiple channels, including the team and local partners
• Lead change, allocate resources and grow sales, revenue and market share
• Recruit, manage talent, develop staff and plan careers to keep employees engaged
• Coach the team on client advice and education, problem resolution and prevention at first point of contact
• Advocate for digital enablement and multichannel usage
• Close gaps found in operational, credit effectiveness and compliance reviews

Required profile

• Mutual Funds accreditation (IFIC or CSC) and at least 2 years of licensed mutual funds sales experience in the last 3 years
• Completed an acceptable mutual fund branch management exam offered by the CSI, or able to write one within 4 months of starting
• At least 3 years in a people management role
• Nice to have: experience in both business and personal banking

Required skills

• Ability to use digital channels and drive client awareness
• Ability to ensure the team enables clients with RBC digital access
• Building talent, critical thinking, inspiring leadership and long-term planning

What we offer

• Total Rewards Program with bonuses and flexible benefits, and competitive compensation
• Coaching and development opportunities
• A dynamic, collaborative team and a strong financial brand