Relationship Manager, Business Markets - Small Business

About the role

RBC is hiring Relationship Managers, Business Markets for various locations across the Greater Toronto Region. The posting is tied to a recruitment and networking session on 24 November 2026 in downtown Toronto, which is by invitation only; interested candidates apply here and receive a formal invitation by email. You will advise businesses and manage a portfolio of high-value small business clients as they start, run and grow their enterprises, acting as RBC's ambassador to the local business market.

Key responsibilities

• Acquire, grow and deepen client relationships through tailored financial advice
• Contact clients proactively, gather insights and understand their needs and changing circumstances
• Plan and prioritize client and market activities, and introduce clients to RBC partners
• Manage risk and exercise due diligence in banking procedures
• Advocate for RBC mobile and online channels and help clients choose their preferred way to engage
• Visit clients on site to understand their business objectives and operations, as permitted

Required profile

• Business development, client acquisition and prospecting skills, including building Centers of Influence in the local business community
• Proven track record in client relationship management
• Nice to have: credit skills and knowledge, including risk assessment, financial analysis, credit structuring and deal presentations
• Nice to have: completion of the Associate Account Manager training program, or previous experience as a small business owner or in a similar field

Required skills

• Excellent communication, time management and organizational skills
• Knowledge of a broad range of business and personal financial products and services
• Adaptability, critical thinking and financial acumen

What we offer

• Total Rewards Program including bonuses and flexible benefits
• Competitive compensation and opportunity to collaborate across business segments
• Flexible work/life balance and chances for personal and professional growth