Bilingual Community Manager – Luxury Automotive Brand

About the role

We are looking for a bilingual Community Manager to lead the social voice of a premier luxury automotive brand. The role sits within VML’s Social team and focuses on real‑time engagement, conversation listening and community building across all social platforms.

Key responsibilities

• Manage day‑to‑day community interaction – respond to comments, direct messages and mentions in the brand’s tone.
• Proactively join relevant conversations, identify emerging sentiment and surface insights for content and strategy teams.
• Craft witty, helpful or escalated responses as appropriate, ensuring authenticity and timeliness.
• Monitor social listening tools to spot trends, opportunities and potential issues.
• Collaborate with creative, paid media and client teams to align community feedback with broader campaigns.

Required profile

• Bilingual fluency in English and a second language (preferably French or Spanish).
• Strong cultural awareness and ability to adapt voice to different audiences.
• Excellent writing skills with a knack for brand‑consistent storytelling.
• Experience managing community engagement for high‑profile brands, ideally in the automotive or luxury sector.

Required skills