Assistant Team Leader

About the role

The Assistant Team Leader supports the management team in running daily retail store operations, ensuring high‑quality customer service and maintaining an organized, safe environment. This role is ideal for someone with a year of retail experience who is ready to take on supervisory responsibilities in a fast‑paced store.

Key responsibilities

• Assist the management team with store operations and staff coordination.
• Handle boxing and unboxing of daily shipments and stock products on shelves.
• Climb ladders to reach all store areas for merchandising and safety checks.
• Provide excellent customer service and resolve customer issues promptly.
• Maintain store safety and cleanliness standards.
• Perform cash management, opening and closing duties as needed.
• Track breaks, time and attendance, and support hiring and performance management processes.

Required profile

• Approximately one (1) year of relevant retail experience.
• At least one (1) year in a supervisory role.
• Flexible availability for day, evening, and weekend shifts.
• Strong communication and interpersonal abilities.
• Demonstrated leadership, organization, and teamwork skills.
• Ability to multitask, prioritize, and thrive in a high‑volume environment.
• Customer‑service oriented mindset.

Required skills

What we offer

• Stimulating and diverse working environment.
• Competitive compensation and benefits package.
• Company‑matched pension plan.
• Tailor‑made training and integration program.
• Opportunities to develop retail and management skills and pursue a career within the company.