Assistant Store Manager - Metrotown

About the role

Bailey Nelson, a fast-growing Australian eyecare retailer founded in 2012 with over 120 clinics and stores globally, is hiring an Assistant Store Manager for its Metrotown store in Burnaby. The brand is expanding across Canada and wants leaders who care about customer experience and want a long-term career with it.

Key responsibilities

• Support the Store Manager in delivering a seamless customer journey from eye test through frame selection and dispensing.
• Help the Store Manager lead the team daily and drive strong team performance.
• Take full ownership of the store two days a week.
• Keep the appointment book running smoothly and make every customer interaction easy and enjoyable.
• Coach and support the team to deliver great service every time.

Required profile

• Experience in retail or optics at a supervisor or management level.
• A confident leader who enjoys developing others.
• Passion for creating great customer experiences.
• Fits the company values: tight-knit, down-to-earth and constantly improving.

What we offer

• Total compensation potential of $45,500 - $50,000 (base plus benefits, monthly and annual bonuses and profit bonus).
• Leadership development programs, including a 3-day annual leadership conference.
• An in-person and web-based learning platform for training and communication.
• A generous product discount for you and your friends and family.