Assistant Manager – Retail Trade

About the role

The Assistant Manager will oversee daily operations of a retail service establishment, ensuring smooth workflow, staff coordination, and equipment upkeep. This position requires a blend of operational oversight, people management, and hands‑on maintenance.

Key responsibilities

• Direct and control daily operations, evaluating performance and making adjustments as needed.
• Plan, organize, and schedule daily tasks to meet service standards.
• Manage staff, assign duties, and determine staffing requirements.
• Supervise office and volunteer personnel.
• Troubleshoot equipment, make minor adjustments, and perform scheduled maintenance and repairs.

Required profile

• Adaptability and flexibility in a fast‑paced environment.
• Strong time‑management and organizational skills.
• Team‑player attitude with patience and attention to detail.
• Physical ability to handle heavy loads, stand for extended periods, and alternate between sitting, standing, and walking.

Required skills

• Electronic mail communication.
• Proficiency with MS Outlook.

What we offer

• Learning and training paid by the employer.
• On‑site amenities and parking availability.
• Support for newcomers and refugees, including language and skills training.
• Mentorship, coaching, and networking opportunities for youth.
• Hiring policies that discourage discrimination against visible minorities.