Assistant Manager – Food Services
Tim Hortons · Victoria
Job description
About the role
The Assistant Manager – Food Services will support the restaurant’s daily operations and help drive profitability. Reporting to the Store Manager, you will oversee staff, manage budgets, and ensure a high‑quality customer experience in a fast‑paced environment.
Key responsibilities
- Analyze budgets and monitor revenues to control labour costs and boost profits.
- Plan, organize, and evaluate daily operations, including inventory management and health‑safety compliance.
- Recruit, schedule, train, and supervise a team of 16‑20 staff members.
- Balance cash, complete balance sheets, and generate cash reports.
- Address customer complaints and conduct performance reviews.
Required profile
- College or CEGEP diploma (1‑2 years) or equivalent experience.
- 2 to less than 3 years of experience in a similar food‑service role.
- Accurate, dependable, and able to multitask in a high‑pressure setting.
- Strong interpersonal, oral and written communication skills.
- Flexibility to work early mornings, evenings, nights, weekends and on‑call shifts.
Required skills
- Electronic cash register operation.
- Proficiency with Microsoft Office suite (Excel, Access, Outlook, PowerPoint, Word, Windows).
- Point‑of‑sale (POS) system usage.
- Spreadsheet management.
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Tim Hortons
Victoria
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