Administrative Clerk

About the role

The Administrative Clerk supports the Shared Services Unit of Human Resources by greeting visitors, assisting students, and handling routine office tasks. This front‑desk position ensures smooth daily operations and provides accurate information about university services.

Key responsibilities

• Greet and assist student clientele and visitors, providing information on university activities and services.
• Answer, screen, and route telephone calls; take and transmit messages.
• Process incoming and outgoing mail, manage courier services, and maintain mail distribution.
• Enter and verify data, code records, and correct errors to ensure accuracy and confidentiality.
• File documents according to established filing systems and prepare various administrative forms.
• Produce identification cards and replenish office supplies as needed.

Required profile

• Two (2) years of related administrative or clerical experience.
• Professional demeanor in person, on the phone, and in writing.
• Strong bilingual communication skills in English and French, both spoken and written.
• Excellent organization, multitasking ability, and capacity to manage shifting priorities.

Required skills

• Proficiency with the Microsoft Office suite.

What we offer

• Competitive benefits package including health, dental, and life insurance.
• Defined contribution pension plan with up to 10% employer contribution.
• Group RRSP and TFSA options.
• Generous vacation policy, personal days, floating holidays, and "Summer Fridays".
• Tuition waiver for employees and dependents.
• Up to two days of remote work per week where permitted.