Administrative Assistant II (Hybrid, Toronto)

About the role

We are seeking a proactive Administrative Assistant II to provide high‑level support to a leading financial institution in Toronto. Working in a hybrid setting, you will ensure smooth daily operations, maintain professionalism in all client interactions, and contribute to the efficiency of various banking divisions.

Key responsibilities

• Provide high‑level administrative support with a focus on quality service and professionalism.
• Manage multiple tasks simultaneously, meet deadlines, and prioritize workload.
• Prepare and complete documentation such as reports, presentations, invoices, and correspondence with due diligence.
• Schedule and organize meetings, including booking facilities, arranging equipment, and coordinating refreshments.
• Maintain proficiency with software applications (MS Office, Lotus Notes, etc.) and department‑specific systems.
• Respond to incoming inquiries independently or redirect them to the appropriate person or area.
• Deliver optimal customer service and professionalism in all interactions.
• Collect and track data, research information, sort mail, process expense reports, manage calendars, and maintain files.
• Exercise discretion with confidential information and escalate issues when necessary.
• Communicate effectively both verbally and in writing, and recommend process improvements.

Required profile

• College diploma.
• 2‑4 years of administrative support experience.
• Strong verbal and written communication skills.
• Highly organized with strong attention to detail.
• Ability to work independently and proactively anticipate needs.

Required skills

• Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams).
• Lotus Notes.

What we offer

• 12‑month fixed‑term contract with potential extension and conversion.
• Hybrid work arrangement (on‑site and remote).
• Competitive pay rate of $23.30 per hour.