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Cette offre a expire le 10/09/2026. Elle n'accepte plus de candidatures.
Technical Support Representative (H135)
Airbus Helicopters Canada · Fort Erie
Description du poste
About the role
Airbus Helicopters Canada is seeking a Technical Support Representative (H135) to act as the on‑site liaison for a strategic government customer. Based in Portage la Prairie, you will be the primary face of Airbus, delivering real‑time technical expertise and ensuring mission readiness.
Key responsibilities
- Provide on‑site technical support for the H135 platform, responding to customer inquiries via phone, email, or technical database.
- Troubleshoot issues, manage repair and technical requests, and log all incidents in the Airbus WEBTEK system.
- Collect and report incident/accident data promptly for operational decisions.
- Monitor open issues, deliver AOG support, and develop technical training schedules for the customer.
- Report fleet information, recommend part replacements, and identify service trends to improve safety and cost efficiency.
- Collaborate with internal departments to clarify product and part specifics.
Required profile
- College Diploma in Aircraft Maintenance or a related field.
- AME, M1 and/or M2 licence.
- Relevant experience with Airbus aircraft, preferably on the H135 platform.
Required skills
- Airbus WEBTEK database/tool usage.
- Technical troubleshooting of helicopter systems.
- Knowledge of the H135 platform.
What we offer
- 13‑month contract with exposure to a high‑visibility government customer.
- Opportunity to work directly with Airbus technical teams.
- Professional development through on‑site training and mentorship.
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Airbus Helicopters Canada
Fort Erie