SVP, Client Leadership – Media Account

About the role

dentsuX is a new kind of media agency in Toronto. The SVP, Client Leadership role leads the media client relationship for a complex, large-scale account, supported by the team and reporting through the Client President. It works closely with the investment lead to develop a delivery strategy and with the EVP of Business Operations to balance short-term goals and long-term objectives, and to manage resourcing, talent, scope and business growth.

Key responsibilities

• Build strong client relationships as a trusted advisor and deepen them to ensure retention and growth
• Craft integrated strategic narratives and turn client briefs into business plans that deliver value
• Translate brand marketing objectives into media strategies and deliver commercial solutions
• Mentor and coach the team, improve client satisfaction and expand revenue streams
• Implement quality control, use account plans to track work, and manage forecasting of spend and resource allocation
• Expand the team's media knowledge into data and technology, and instill a data-driven, continuous improvement culture
• Ensure team culture aligns with client values and expectations, and act on issues that arise

Required profile

• Minimum of 15 years of media planning experience across all media channels, and at least 5 years leading a team
• Subject matter expert in 360 media strategies, with a deep understanding of the Canadian broadcast and video landscape
• Ability to manage multi-category and brand portfolios and $100 million budgets
• Valid passport and willingness to travel

Required skills

• Advanced knowledge of industry planning and research tools
• Strong analytical skills and advanced MS Office (Excel, Outlook, PowerPoint, Teams, Copilot)
• Negotiation, presentation and storytelling skills

What we offer

• Salary range of $170K-$190K, depending on experience, knowledge and skills
• Medical, dental, RRSP, paid time off and other benefits for permanent employees