Spa Attendant

About the role

Fairmont Banff Springs, a 42,000-square-foot spa described as the best in Canada, is hiring a Spa Attendant. This is a seasonal position from December to May 2027, paid at $19.95 per hour, with hourly rates increasing after six months and again between three and five years.

Key responsibilities

• Maintain the spa premises, keeping it clean and tidy
• Clean, replenish and restock spa amenities, toiletries and linens, and answer guest inquiries
• Keep the female and male locker rooms tidy and clean lockers when needed
• Direct guests to their appointments and help them use the sauna, steam room, whirlpool and other facilities
• Perform other duties as assigned

Required profile

• Previous housekeeping or cleaning experience is an asset
• Ability to work with minimal supervision and initiative
• Excellent interpersonal and communication skills, polite and friendly
• Dedicated to high-quality customer service and attention to detail
• Able to lift, carry and pull over 30+ lbs and to stand and walk throughout a shift, including bending, kneeling, reaching, pushing, pulling, squatting and climbing stairs
• Legally eligible to work in Canada; the hotel cannot assist with work authorization

What we offer

• Subsidized on-site staff accommodation for full-time employees
• One complimentary meal per shift in the staff cafeteria
• Medical, vision and dental benefits, plus mental health, orthodontics, fertility drugs and gender affirmation coverage for full-time permanent staff
• Defined contribution pension plan with employer matching up to 5% of annual earnings for full-time permanent staff
• Travel discounts on rooms and food and beverage at Fairmont and Accor properties worldwide, and access to the Mountain Explorer travel program
• Discounts at the resort's food and beverage outlets, fitness centre, spa and golf courses