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Senior Manager, Client Services (Toronto)
Infosys · Toronto
Description du poste
About the role
Infosys is looking for a Senior Manager to lead client services for its Financial Services vertical in Toronto. The role focuses on managing and growing strategic client relationships, driving business development, and ensuring delivery excellence across the account.
Key responsibilities
- Manage and deepen client relationships, building a portfolio of up to $50M.
- Own the full opportunity cycle – prospect, evaluate, propose, and close deals.
- Collaborate with delivery teams to guarantee fulfillment of all client commitments.
- Develop and govern the account plan, including relationship mapping, opportunity prioritisation, and pricing decisions.
Required profile
- Bachelor’s degree or foreign equivalent; MBA preferred.
- 14+ years of experience with strong sales, relationship management, and account management background.
- Proven business development and project management track record.
- Experience in the financial services industry and ability to engage C‑level executives.
- Excellent leadership, communication, and presentation skills.
Required skills
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Infosys
Toronto
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