Sales Administration Coordinator

About the role

VusionGroup, a fast-growing retail technology company focused on IoT and data solutions for commerce, is hiring a Sales Administration Coordinator in Montreal. The role ensures excellent service standards, accurate order management and smooth coordination between Sales, Logistics and Accounting, supporting customers and internal teams.

Key responsibilities

• Review and process sales orders while ensuring deliveries comply with internal processes.
• Maintain accurate and up-to-date sales and customer records.
• Issue sales invoices and ensure data accuracy in all transactions.
• Monitor and follow up on customer payments with Accounting.
• Collect and consolidate information to answer customer and distributor inquiries quickly.
• Provide accurate, timely order status updates to internal and external stakeholders.
• Collaborate with Accounting, Logistics and Sales to ensure smooth order-to-cash execution.
• Support continuous improvement of the sales administration process and documentation, and adhere to sales policies and commercial terms.

Required profile

• Proven experience as a Sales Administrator, Sales Support or Customer Service Coordinator.
• Experience in a dynamic environment where cross-functional collaboration is key.
• Bachelor's degree in Business Administration, Supply Chain or a related field.
• Fluent in English and French; additional languages are an asset.

Required skills

• Hands-on experience with SAP and MS Office, especially Excel.
• Strong organization, attention to detail and problem-solving abilities.
• Understanding of sales performance metrics and the order-to-cash process.

What we offer

• 35 days of paid time off.
• Health and wellness benefits and retirement savings plans from day one.
• Family support services and time off to volunteer.
• Hybrid work: two days from home, three in the office, plus up to two weeks of remote work per year.
• Up to $100 per month for commuting expenses and a $500 annual donation match.
• E-learning, workshops and global mobility potential.