Retail Store Supervisor – Whistler Flagship

About the role

We are looking for our next Retail Store Supervisor to join our team at our Whistler Flagship Store. You will provide outstanding customer service, advice and insights on the Mons Royale brand and products. Assist the manager to lead the team, taking ownership of the store’s success.

Key responsibilities

• Support the Store Manager in coaching and developing the team to deliver strong sales results and exceptional customer service.
• Lead by example on the sales floor, providing guidance, feedback, and day‑to‑day support to team members.
• Support daily store operations, including opening and closing procedures, merchandising, inventory management, and maintaining store standards.

Required profile

• Previous retail or leadership experience is an asset; we are happy to train the right person.
• Enthusiastic, adaptable, quick learner with a proactive approach to customer service and sales.
• Ability to support the Store Manager with day‑to‑day store operations and team performance.
• Knowledge of, or experience with, Merino wool and/or Mons products is an asset.
• Availability to work weekends and holidays.

What we offer

• Competitive hourly wage of $25–$27 plus sales incentives.
• Full‑time position with the option to work a 4‑day week (4 × 10‑hour schedule).
• Winter ski pass.
• Generous seasonal product allowance and discount.
• Work with a passionate team in a unique outdoor retail environment.
• Opportunities to build leadership, sales, and product knowledge within the brand.