Retail Store Supervisor
Shell · Spruce Grove
Description du poste
About the role
Shell is looking for a Retail Store Supervisor to lead store operations in Spruce Grove, AB. The role focuses on managing sales staff, handling inventory, and delivering excellent customer service in a fast‑paced environment.
Key responsibilities
- Assign sales workers to duties and ensure coverage throughout the store.
- Hire, train, or arrange training for staff to maintain high service standards.
- Authorize returns of merchandise and manage related documentation.
- Establish work schedules and coordinate shift planning.
- Prepare reports on sales volumes, merchandising performance, and personnel matters.
- Resolve customer requests, complaints, and supply shortages promptly.
- Organize and maintain inventory levels to support sales goals.
Required profile
- Secondary (high school) graduation certificate.
- 1 to less than 2 years of experience in retail or supervisory roles.
- Ability to work in a fast‑paced, high‑pressure environment.
- Availability to work day shifts and weekends as needed.
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Shell
Spruce Grove