Restaurant Manager – Lead Operations & Team

About the role

We are seeking a proactive Restaurant Manager to oversee daily operations at Hestia Kitchen & Bar in Richmond, BC. The role combines financial oversight, staff leadership, and customer service excellence to drive profitability and guest satisfaction.

Key responsibilities

• Analyze budgets and implement strategies to boost and maintain restaurant profits.
• Plan, organize, and supervise daily operations, including inventory management and health‑safety compliance.
• Recruit, train, and evaluate staff performance, conducting regular performance reviews.
• Enforce provincial liquor legislation and manage catering negotiations with clients.
• Address customer complaints, resolve conflicts, and ensure a high‑quality guest experience.
• Negotiate with suppliers for food and other supplies to optimize cost.
• Manage events and coordinate use of facilities for external bookings.

Required profile

• Client‑focused with strong interpersonal communication skills.
• Flexible, organized, reliable, and able to multitask in a fast‑paced environment.
• Leadership experience with the ability to resolve conflicts and motivate teams.
• Attention to detail and ability to work under pressure.