Receptionist & Branch Operations Administrator

About the role

This position combines front‑desk reception duties with the coordination of branch‑level operational activities. You will be the first point of contact for visitors and callers while ensuring the smooth day‑to‑day functioning of the office and supporting the branch in meeting its business objectives.

Key responsibilities

• Greet and welcome visitors, answer telephone calls, and manage the front‑desk.
• Maintain office supplies, organise filing systems and ensure records are readily available.
• Create, maintain and enter information into databases and manage client documentation.
• Coordinate work orders for equipment warranties, maintenance and repairs.
• Schedule meetings, arrange facilities and liaise with internal and external partners for premises changes.
• Supervise less‑experienced staff, coordinate workflow and ensure compliance with regulatory requirements.
• Provide administrative and operational support including financial transaction processing, account documentation and risk‑compliance activities.

Required profile

• 2‑3 years of relevant experience in an administrative or operations role.
• Post‑secondary degree in a related field or an equivalent combination of education and experience.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Excellent communication skills and the ability to collaborate with internal and external stakeholders.

Required skills

• Database entry