People Operations Coordinator

About the role

The People Operations Coordinator supports the full employee lifecycle at Viral Nation, ensuring a smooth and engaging experience from pre‑onboarding through off‑boarding. This entry‑level position is ideal for an organized, detail‑oriented individual eager to grow a career in People Operations within a fast‑paced, creative environment.

Key responsibilities

• Coordinate pre‑onboarding activities for a high volume of new hires, meeting a one‑business‑day service level for People team communications.
• Process background checks, create employee profiles in the HRIS, and verify completion of all required documentation before start dates.
• Support onboarding, employee changes, leaves of absence, and off‑boarding by preparing documentation, updating systems, and managing related workflows.
• Prepare standard employee letters such as employment verification and travel verification.
• Respond to routine employee inquiries and route complex issues to the appropriate People team member.
• Maintain accurate employee records, perform regular HRIS data audits, and ensure data completeness throughout the employee lifecycle.

Required profile

• Early‑career professional with strong organizational and detail‑orientation skills.
• Self‑starter who takes ownership of tasks and approaches challenges with curiosity and humility.
• Motivated to learn and develop People Operations expertise through mentorship and hands‑on experience.

Required skills

• Familiarity with HR information systems (HRIS) and basic data administration.
• Ability to manage multiple onboarding and off‑boarding processes simultaneously.
• Strong written communication for preparing employee letters and responding to inquiries.